Aegis CM
Master Your Infrastructure: Co-Managed Configuration Management to Eliminate Drift & Accelerate Change
Every unplanned change, every undocumented tweak, and every minor misconfiguration is a risk. It creates configuration drift that leads to brittle infrastructure, painful audit failures, and unexpected downtime. Your team is buried in a ticket queue of routine changes, pulling them away from the strategic projects that drive the business forward.
Aegis Configuration Management is your solution. We provide a co-managed service that acts as a disciplined extension of your team, enforcing standards, eliminating drift, and executing changes with the speed and precision your business demands.
Aegis Configuration Management is part of our comprehensive Aegis Managed Services family of services.
Enforce Standards, Eliminate Drift, and Execute Changes Without the Chaos
The Problem: Uncontrolled infrastructure changes lead to drift, downtime, and audit failures. As systems grow more complex, even small misconfigurations can snowball into major incidents.
But most IT teams:
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Drift detection is manual- if it happens at all.
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Configuration changes clog ticket queues and slow down real work.
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There’s no clear versioning or rollback plan when something goes wrong.
Our Solution:
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Aegis CM delivers co-managed configuration management and MACR (Moves, Adds, Changes, Removals) execution across your hybrid infrastructure. From baseline to rollback, we help maintain alignment, enforce governance, and take repetitive change management off your plate- so your team can focus on strategy, not configurations.
Who We Help & The Problems We Solve:
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Eliminate Surprises with Proactive Drift Detection
Know exactly when, where, and how your infrastructure changes. Our service provides a verifiable baseline and automated tracking that alerts you to unauthorized modifications before they can escalate into service-impacting incidents.
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Co-Managed Change Execution
Offload routine MACRs without giving up control.
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Execute Change with Confidence
Every configuration change is logged, versioned, and backed by a clear rollback strategy. This creates a complete audit trail and gives your team the confidence to make necessary changes, knowing a recovery path is always in place.
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Workflow-Aligned Governance
Fits into your approval processes and escalation paths.
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Unified Control Across Your Hybrid World
Your infrastructure isn't limited to one vendor, and neither is our service. We manage configurations across your entire hybrid environment, from on-prem Cisco and Arista devices to Palo Alto firewalls and your AWS cloud infrastructure, through CLI, API, and Infrastructure-as-Code (IaC) workflows.
Frequently Asked Questions
What is IT configuration management?
Configuration management is the process of maintaining a consistent and reliable state for your IT infrastructure and systems. It involves tracking every hardware and software component, documenting all configurations, and controlling all changes to ensure the system operates as intended, which is crucial for stability, security, and compliance.
What is "configuration drift" and how does Aegis prevent it?
Configuration drift happens when undocumented changes, manual tweaks, and inconsistent updates cause your live production environment to "drift" away from its intended, secure baseline. Aegis prevents this by establishing a "golden configuration" baseline, continuously monitoring for any deviations, and providing automated alerts so you can remediate unauthorized changes before they cause problems.
How does the "co-managed" model work? Will we lose control of our infrastructure?
Absolutely not. The co-managed model is a partnership designed to empower your team, not replace it. You retain full visibility and control. Our US-based engineers act as an extension of your team, handling the day-to-day MACR (Moves, Adds, Changes, Removals) and enforcement tasks according to your established policies and approval workflows. We manage the process; you always have the final say.
What platforms and vendors does Aegis Configuration Management support?
Our service is platform-agnostic and designed for modern hybrid environments. We support a wide range of enterprise IT technologies from leading vendors, including Arista, Cisco, Nutanix, Palo Alto Networks, AWS, and Meraki. We are proficient in managing configurations across traditional CLI, modern API-driven platforms, and Infrastructure-as-Code (IaC) environments.
How does this service integrate with our existing tools like ServiceNow or Jira?
Our service is designed to integrate seamlessly into your existing operational toolchain. We align our change management process with your ITSM platform, whether it's ServiceNow, Jira, or another system. All change requests, approvals, and execution logs can be tied directly to your ticketing system, ensuring a single source of truth for all activities.
How does Aegis CM help with compliance and security audits?
Aegis CM provides a complete, time-stamped audit trail of every configuration change. When an auditor asks for proof of change control, you can instantly provide detailed reports showing what was changed, who authorized it, when it was implemented, and the exact configuration before and after. This turns a stressful, multi-week data-gathering exercise into a simple, on-demand report.