What Is Infrastructure Observability and How Does It Power a Unified Infrastructure Management Fabric?
Modern infrastructure—spanning data centers, multiple clouds, edge locations, and complex application architectures—generates vast amounts of operational data. However, siloed tools and fragmented visibility make it incredibly difficult to understand performance, quickly diagnose issues, and proactively manage the health of critical applications and services. Lacking a unified view hinders agility, increases operational costs, and puts user experience at risk.
Building a Unified Infrastructure Management Fabric
Whitepaper - March, 2025
Unlock a transformative approach to IT management with our whitepaper, “Beyond the Silos: Building a Unified Infrastructure Management Fabric.” Discover how breaking down barriers between disparate systems can streamline operations and drive efficiency. This concise guide offers expert insights and practical strategies to help you integrate your infrastructure seamlessly. Download your complimentary copy now and start building a more agile, unified IT environment.
Overview
Intelligent Visibility bridges these gaps. We provide the expertise and solutions to transform raw operational data into actionable insights. We help organizations move beyond basic monitoring to achieve true observability, enabling a deep understanding of system behavior across all layers – from infrastructure and networks to applications and end-user experience.
Observability as a Pillar of Unified Infrastructure Management Fabric
Our approach is grounded in the Unified Management Fabric (UMF), Intelligent Visibility's framework for integrating visibility, automation, and security across the entire IT landscape. Within the UMF, Observability serves as the critical foundation. It provides the comprehensive, correlated telemetry (metrics, events, logs, traces) required to understand system state, detect anomalies, and inform intelligent actions. Effective observability is what empowers the UMF to deliver on its promise of streamlined operations, proactive management, and enhanced resilience.
Partner with Intelligent Visibility on your UIMF Journey
Partnering with Intelligent Visibility for observability within the UMF framework allows you to:
- Accelerate Mean Time To Resolution (MTTR)
- Proactively identify and prevent issues
- Optimize application and infrastructure performance
- Improve collaboration between DevOps, ITOps, and SecOps teams
- Make data-driven decisions for capacity planning and cost management.
Dive Deeper
Intelligent Visibility delivers observability solutions designed to meet complex, hybrid environments' visibility and monitoring demands. Our approach integrates telemetry from on-prem, cloud, and containerized infrastructure into a single operational view—enabling teams to troubleshoot faster, make informed decisions, and proactively manage performance and availability.
Unified Hybrid Infrastructure Monitoring & Correlation
We provide end-to-end visibility across your entire infrastructure stack—covering traditional data center components like servers, network devices, storage, and dynamic cloud-native services and containers. Performance data is enriched with topology and inventory context to allow rapid correlation between infrastructure events and their downstream impact.
Application & Cloud Service Performance Insights:
Our observability platform extends deep into the application layer, offering insights into performance, dependencies, and bottlenecks—especially in distributed, microservices-based, or serverless environments. These views are tied back to the infrastructure they run on, allowing teams to correlate app health with the network, compute, or storage layers that support it.
Intelligent Log Data Management & Analytics:
We design log pipelines that reduce noise, improve efficiency, and optimize storage costs. Structured parsing, enrichment, and intelligent routing allow only high-value, actionable data to be forwarded to your analysis platforms—supporting faster troubleshooting, better compliance visibility, and more effective alerting without overloading your systems or teams.
Network-Aware Observability & Troubleshooting:
Our solutions integrate network-level telemetry and performance data into the broader observability fabric—providing full visibility into how infrastructure and network health impact service delivery. Packet data, flow metrics, device health, and topology context combine to support fast diagnosis of complex, multi-domain issues.
Cloud & Container Visibility:
We enable deep observability across containerized and cloud-native platforms, including orchestration layers like Kubernetes and managed container services. Metrics, logs, and status data from these environments are normalized and correlated with infrastructure and network telemetry—ensuring teams can manage performance and availability as workloads shift and scale.
User Experience & Availability Monitoring:
We incorporate synthetic testing and endpoint monitoring to ensure applications meet availability and performance expectations to simulate and observe real user experiences. This helps detect degradation or outages before users are impacted, supporting more proactive and reliable service delivery.
Building a Unified Infrastructure Management Fabric
Whitepaper - March, 2025
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Observability Services
Leverage Intelligent Visibility's deep expertise and proven methodologies to design, implement, integrate, and optimize your observability strategy. Our services, including flexible managed and co-managed options, ensure you gain actionable insights from the complex operational data generated across your hybrid environment, maximizing the value of your monitoring investments.
Technical Briefings
Sit with our senior engineers for a no-cost session focused on your environment, goals, and challenges. We’ll walk through the Unified Infrastructure Management Fabric framework, and dive deep into Observability best practices and tooling options—tailoring the conversation to where you are and where you’re headed.
Observability Briefing Topics and Agenda
Explore the briefing topics available and review sample agendas.
Observability Strategy & Design:
We collaborate closely with your team to assess your current monitoring landscape, identify critical visibility gaps, and define clear observability objectives tied to your business outcomes. We then design a cohesive strategy and resilient architecture incorporating the right blend of cloud-native monitoring services, unified hybrid infrastructure monitoring platforms, observability data pipelines, network visibility fabrics, and infrastructure context sources. Our approach ensures efficient data collection, correlation, and actionable analysis across your entire environment, providing a clear roadmap to achieve end-to-end visibility and control.
Platform Implementation & Integration:
Get your observability stack up and running quickly and correctly with our expert implementation services. Our certified engineers handle the deployment, configuration, and integration of your chosen observability components. This includes setting up hybrid infrastructure monitoring agents and collectors, fully instrumenting cloud services for performance and health data, building efficient observability data pipelines for routing and transformation, configuring network visibility tools for targeted data capture, and integrating crucial infrastructure topology data – creating a unified, functioning ecosystem tailored to your environment and accelerating your time-to-value.
Platform Implementation & Integration:
Maximize the return on your observability investments and unlock deeper, more predictive insights. We help you move beyond basic monitoring by fine-tuning your existing platforms – optimizing monitoring alert thresholds to significantly reduce noise, refining observability data processing rules for performance and cost savings, enhancing cloud monitoring configurations for better coverage, and developing more impactful, persona-based dashboards. We also assist in implementing available AIOps functionalities for intelligent alerting, anomaly detection, and accelerated root cause analysis, transforming reactive data into proactive operational intelligence.
Managed & Co-Managed Observability Services :
Free your internal teams to focus on strategic initiatives by leveraging Intelligent Visibility's flexible operational models. Our premier managed offering, Aegis Performance Monitoring (PM), provides comprehensive observability and performance monitoring delivered as a service. Built upon robust, integrated platforms, Aegis PM includes proactive monitoring, platform administration, health checks, and insightful reporting to ensure your critical visibility tools always perform optimally.
A key differentiator of Aegis PM is the included on-demand access to our dedicated observability experts. Whether you need assistance refining monitoring thresholds, advanced troubleshooting support, or guidance on optimizing data collection and analysis, our experts are available to ensure you continuously derive maximum value from the service.
We offer a co-managed delivery model of Unified Infrastructure Management Fabric (UIMF) for organizations seeking a more comprehensive approach to Infrastructure Management. In this partnership, we work alongside your internal teams, establishing clear roles and responsibilities for managing the observability components within your UIMF. This allows you to leverage our deep expertise for complex tasks like platform optimization and integration while retaining direct control over day-to-day operations or specific application monitoring, creating a powerful operational synergy tailored to your exact needs.
Related Practices and Services
Automation and Infrastructure-as-Code (IaC)
Streamline network operations with Infrastructure as Code and automation workflows tailored to your environment
Co-Managed Services for Data Centers
Partner with our Aegis team for expert support, monitoring, and lifecycle operations—built around your environment.
Vendor Partnerships
Key vendor partnerships for our observability solutions include:
Amazon Web Services: We leverage AWS’s native observability, logging, and data lake services to provide deep visibility into cloud workloads. By integrating metrics, traces, and logs into a unified fabric, we enable cross-domain correlation, efficient troubleshooting, and long-term analytics across hybrid environments.
LogicMonitor: LogicMonitor is a core platform in our observability stack, offering comprehensive, agentless monitoring across network, infrastructure, cloud, and application layers. We extend its capabilities with enriched modules, custom dashboards, and alerting logic to deliver unified visibility and faster root cause analysis.
Cribl: Cribl optimizes observability pipelines by filtering, enriching, and routing telemetry data—reducing noise and cost while ensuring high-quality data reaches the right tools.