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Intelligent Visibility + Cisco: End-to-End Integration

Unlock full value across network, cloud, security, and collaboration

overview
Overview
strategic-partnerships
Joint Value
Integration Domains
Integration Domains
how it works
How it Works
services
IVI Services
Use Cases
Use Cases
Overview

Unify Your Cisco Ecosystem with Intelligent Visibility

At Intelligent Visibility, we help organizations unlock the full potential of their Cisco environments across networking, cloud, security, and collaboration. Our integrations deliver a unified view and operational control across Cisco ACI, DNA Center, Meraki, AppDynamics, ThousandEyes, Webex, UCCX, and more.

By combining Cisco’s industry-leading platforms with our professional services and Aegis managed services suite, we help you:

  • Gain unified, real-time visibility across your network, applications, and users
  • Streamline operations with proactive monitoring and automated incident response
  • Improve collaboration and customer experience across Call Manager, Webex, and UCCX
  • Optimize performance and reliability across cloud, on-prem, and hybrid environments
  • Ensure security and compliance with integrated policy and configuration management.
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Joint Value Proposition

Why Cisco + Intelligent Visibility Delivers More Together

When you combine Intelligent Visibility’s Aegis platform and services with Cisco’s powerful networking, cloud, security, and collaboration technologies, you get more than integration — you get a force multiplier for your IT and business teams. Together, we help you turn complexity into clarity, speed, and impact.

Here’s what that looks like for your organization:

  • Faster Time to Value - Accelerate Cisco deployments and integrations with expert architecture, configuration, and implementation support — reducing project timelines and avoiding costly trial-and-error.
  • Optimized Performance & Reliability - Proactively tune and maintain your Cisco network, cloud, security, and collaboration platforms to maximize uptime, minimize incidents, and meet evolving business demands.
  • Embedded Expertise Without Hiring - Gain access to Cisco-certified engineering expertise and best practices through co-managed services, without adding full-time headcount or overloading internal teams.
  • Automated Operations & Reduced Risk - Implement automation across configuration management, change control, patching, compliance, and incident response — reducing manual effort and the risk of human error.
  • Future-Ready Strategy & Continuous Improvement - Leverage advisory services to align your Cisco roadmap with business goals, integrate new technologies, and continuously improve operations through data-driven insights.
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Integration Domains

Where Intelligent Visibility + Cisco Deliver Seamless Integration

Intelligent Visibility integrates across the full Cisco portfolio — unifying your critical systems into one optimized, resilient, and agile environment. We help you break down silos between network, cloud, security, and collaboration to drive operational efficiency and strategic advantage.

Here’s where we help you connect the dots:

  • Data Center Networking Fabrics including EVPN and ACI
  • Campus Networking Solutions - Including Catalyst and Meraki LAN, WiFi, and SD-WAN
  • APM with AppDynamics
  • Network Observability with ThousandEyes and Aegis PM
  • Network Access Control (NAC) with Cisco ISE
  • Collaboration - CUCM, WebEx Calling, and WebEx
  • Customer Experience - WebEx CC, UCCX, UCCE
  • Automation - IaC and automation built for Cisco APIs
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How it Works

How Intelligent Visibility Drives Outcomes Across Your Cisco Environment

At Intelligent Visibility, we don’t just connect tools — we deliver outcomes. Our approach to Cisco integration is designed to align technology with your business goals, using a combination of professional services, managed services, and automation to maximize value at every stage.

We begin by assessing your Cisco environment holistically, working closely with your team to understand your priorities, challenges, and future roadmap. Whether it’s optimizing a complex ACI fabric, streamlining Meraki deployments across multiple sites, or enhancing the customer experience with Webex and UCCX, our architects and engineers design an integration strategy tailored to your business outcomes — not just technical metrics.

From there, our team implements and operationalizes the solution using our Aegis platform, which integrates real-time telemetry across Cisco domains. But we go beyond simple data aggregation, we apply intelligent correlation and analytics to transform noise into insights and insights into action. This enables your teams to respond faster to issues, automate routine tasks, and improve system performance and resilience without adding complexity.

What truly sets Intelligent Visibility apart is our co-managed approach. Through our Aegis managed services, we embed Cisco expertise alongside your team, ensuring continuous improvement, proactive optimization, and alignment with evolving business needs. You maintain strategic control, while we provide the operational muscle to keep your Cisco stack running at peak performance.

  • Tailored strategy, not one-size-fits-all: We design Cisco integrations around your unique business priorities and outcomes.
  • Operational excellence delivered as a service: Our Aegis managed services keep your Cisco environment optimized, secure, and evolving.
  • From insights to action: We turn real-time Cisco data into proactive responses, automation, and continuous improvement.

By combining deep technical expertise, automation, and a relentless focus on business outcomes, Intelligent Visibility transforms your Cisco environment into a strategic asset; delivering agility, reliability, and measurable value to your organization.

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Intelligent Visibility Services

The Right Services to Maximize Your Cisco Investment

Intelligent Visibility delivers more than integration — we deliver ongoing value. Our portfolio of professional services and Aegis managed services is designed to help you get the most from your Cisco environment, from initial design through long-term optimization.

Through Aegis Managed Services, we provide continuous monitoring, incident response, configuration management, and platform optimization. Our team works alongside yours to ensure your Cisco stack stays resilient, secure, and aligned with your evolving needs, so you can focus on innovation instead of firefighting.

For organizations looking to modernize, migrate, or automate, our professional services team offers deep Cisco expertise to help architect and deploy solutions tailored to your business. Whether you’re rolling out ACI in the data center, transforming collaboration with Webex, improving customer experience in UCCX, or integrating automation with Ansible, we bring the technical and strategic expertise to accelerate success.

With Intelligent Visibility, you don’t just deploy Cisco - you maximize its potential across your entire business.

  • Aegis PM → Proactive performance monitoring across Cisco platforms
  • Aegis IR → Faster incident response + resolution
  • Aegis CM → Configuration + compliance management
  • Aegis LM → Software Lifecycle Management for Cisco Network + Security Infrastructure
  • Professional Services → Architecture, automation, and integration expertise
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Use Cases

Real-World Outcomes for Cisco Customers

When organizations pair Cisco’s industry-leading technology with Intelligent Visibility’s expertise and services, the results are transformative. We help turn complex environments into agile, efficient, and resilient operations — with measurable business outcomes.

Here are just a few examples of where we drive impact:

Faster Incident Resolution: By integrating data from Cisco ACI, DNA Center, Meraki, AppDynamics, and ThousandEyes, we help IT teams cut through alert noise, pinpoint root causes, and resolve incidents in record time, reducing downtime and improving SLA performance.
Optimized Collaboration + Customer Experience:  With Webex, Webex Contact Center, and UCCX integrated into our observability and incident response workflows, we help organizations deliver seamless collaboration experiences, reduce contact center wait times, and improve customer satisfaction scores.
Automated Compliance + Security Posture:  Through Cisco ISE, SecureX, and Firepower integrations, we help automate configuration compliance, detect deviations, and orchestrate responses — reducing manual effort and strengthening security.
Accelerated Cloud + Network Modernization: Our professional services team works alongside customers to design and implement next-generation architectures, such as ACI data centers or SD-Access campuses, accelerating modernization and driving competitive advantage.
Continuous Improvement Without Overload:  With Aegis Managed Services, customers stay ahead of change. We provide proactive optimization, capacity planning, and strategic advice to keep your Cisco environment aligned with business goals, without overwhelming your internal teams.

No matter your Cisco use case, Intelligent Visibility ensures you achieve the outcomes that matter most: greater agility, lower risk, better performance, and stronger business alignment.

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Resources

Page - Enterprise Unified Communications

UC and UCaaS solutions from Cisco including Cisco CUCM, WebEx Calling, and WebEx Dedicated Instance

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Report - Cisco Cybersecurity Readiness

Cisco's 2024 Cybersecurity Readiness Report

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