Client Results — Healthcare

Wireless Migration Across 8 Sites Completed Without Service Disruption

A comprehensive wireless infrastructure modernization migrated 109 access points from legacy Cisco 5508 to new 5520 controllers through carefully orchestrated cutover windows.

Healthcare wireless · Phased migration · Zero downtime
109 APs
Migrated successfully
Cisco 2702I and 3702I access points
8 sites
Cutover windows
Phased approach minimized risk
Zero
Service outages
Maintained patient care continuity
16 hours
Day-one support
Post-migration stability assurance
Healthcare

The Organization

A major healthcare organization operating multiple facilities requiring reliable wireless connectivity for patient care systems, medical devices, and staff communications across their network infrastructure.

Multi-site healthcare network with legacy Cisco 5508 wireless controllers managing 109 access points across eight facilities, requiring modernization while maintaining critical care operations.

The Challenge

The healthcare organization's wireless infrastructure relied on aging Cisco 5508 controllers that needed modernization to newer 5520 platforms. The migration required careful coordination across eight separate facilities while maintaining uninterrupted wireless service for critical healthcare operations.

The complexity involved validating compatibility between legacy 2702I access points and new controllers, managing HA-SSO configurations, and ensuring seamless client roaming during the transition.

Legacy wireless controllers approaching end of support lifecycle
Need for zero-downtime migration across multiple healthcare facilities
Complex HA-SSO architecture requiring careful validation
Legacy access point compatibility with new controller firmware
Critical healthcare applications dependent on wireless connectivity

IVI's Approach

IVI implemented a comprehensive migration strategy using lightweight Agile methodology, encompassing detailed design, development environment testing, and controlled phased rollout across eight production cutover windows.

Phase 1: Design & Requirements Gathering

Conducted technical requirements gathering, inventory collection of WLC configs and AP inventory, and developed comprehensive Low Level Design documentation covering HA-SSO architecture and migration methodology.

Phase 2: Development Environment Testing

Deployed Cisco 5520 controllers in parallel environment, executed configuration migration from 5508 to 5520, and validated AP join behavior, firmware upgrades, and HA failover scenarios.

Phase 3: Phased Production Migration

Executed coordinated cutover windows across eight sites with approximately 13 APs per window, providing real-time command center coordination and immediate AP join verification.

Phase 4: Validation & Support

Performed comprehensive Acceptance Test Plans including client authentication testing, roaming validation, and HA failover verification, followed by 16 hours of day-one support.

Technology Stack

Cisco 5520 WLC
New wireless LAN controllers with HA-SSO
Cisco 5508 WLC
Legacy controllers being replaced
Cisco 2702I/3702I APs
109 access points across eight facilities
Cisco AireOS
Controller firmware platform
Identity Services Engine
Network access control integration

Migration Outcomes

The wireless infrastructure migration was completed successfully across all eight facilities with zero service disruptions, modernizing the healthcare organization's wireless platform while maintaining critical care operations.

Seamless AP migration

All 109 access points successfully joined new 5520 controllers with validated connectivity and performance across eight coordinated cutover windows.

Zero downtime achieved

Phased migration approach maintained continuous wireless service for critical healthcare applications and patient care systems throughout the transition.

HA-SSO validation

High availability architecture thoroughly tested and validated in both development and production environments, ensuring redundancy for critical healthcare operations.

Comprehensive documentation

Delivered complete as-built documentation and configuration details, enabling ongoing management and future expansion of the modernized wireless infrastructure.

Explore Related Solutions

FAQs
How do you ensure zero downtime during wireless controller migrations?

We use phased cutover windows with comprehensive development environment testing, HA-SSO validation, and real-time command center coordination to maintain continuous service throughout the migration process.

Can legacy access points work with newer wireless controllers?

Yes, with proper firmware validation and compatibility testing. We thoroughly test AP join behavior and firmware requirements in development environments before production migration.

What support is provided after wireless infrastructure migration?

We provide comprehensive day-one support (typically 16 hours) following production migration, along with complete as-built documentation and configuration details for ongoing management.

How long does a multi-site wireless controller migration take?

Timeline depends on scope and complexity. This 109 AP, 8-site migration was completed through coordinated cutover windows of approximately 1.5 hours each, with comprehensive testing and validation phases.

See What IVI Can Do for Your Organization

Every engagement starts with understanding your environment, your goals, and your constraints.

Start a Conversation