Infrastructure Solutions
Engineering-Led Strategy and Execution for Modern, High-Performance Environments
Modern infrastructure is no longer just about uptime—it’s about agility, security, and enabling digital outcomes. At Intelligent Visibility, we design, build, and optimize infrastructure that aligns with how your business operates today and scales for what’s next. Whether you’re refreshing the data center, extending secure access to mobile users, or bringing automation into network operations, we bring the deep expertise, vendor fluency, and outcome focus to get it done right.
From EVPN/VXLAN fabrics to multi-site architectures, we help clients design networks that are scalable, resilient, and ready for automation.
• Leaf-spine architectures
• Layer 2/3 segmentation and policy
• Interconnect design across cloud and on-prem
• Platforms: Arista, Cisco, Palo Alto, VMware NSX
• Integrated observability and source-of-truth alignment
We help network and infrastructure teams build repeatable, scalable workflows using modern IaC and CI/CD pipelines.
• Ansible and Terraform automation frameworks
• API-driven provisioning and validation
• GitOps for network change control
• Integration with NetBox, ServiceNow, and other CMDB platforms
• Compliance and drift detection
We design and implement secure edge architectures that support hybrid work, cloud access, and scalable segmentation.
• Zero Trust Network Access (ZTNA)
• SD-WAN optimization and path control
• SASE integration with CASB, SWG, and FWaaS
• Platforms: Palo Alto Prisma, VeloCloud, Zscaler, CloudEOS
• Full telemetry and policy co-management
We modernize enterprise campus networks to support high-density, multi-device environments and cloud-native application stacks.
• Multi-Gig wired access
• WiFi 6/6E planning and deployment
• Private 5G exploration and PoC design
• Identity-based access policies
• Integrated NAC, telemetry, and zero-trust enforcement
Modern infrastructure demands visibility. We integrate full-stack observability into your workflows—so you see more and react faster.
• End-to-end telemetry from user to app
• Dashboards for network, voice, cloud, and security data
• Integration with LogicMonitor, Datadog, ThousandEyes
• Alerting, anomaly detection, and SLA monitoring
• Custom integration into ITSM, ticketing, and data lakes
Collaboration and Customer Experience Infrastructure
Streamline communication and elevate customer experience with modern UCaaS and cloud contact center platforms.
Intelligent Visibility helps organizations modernize voice, messaging, and customer interaction systems with flexible, secure, and AI-enabled solutions. Whether you’re moving off legacy platforms like Cisco UCCX or adopting cloud-native CX from day one, our team delivers strategy, deployment, and ongoing support that drives results.
What We Deliver
Cloud Contact Centers (Amazon Connect, Webex Contact Center)
Deploy AI-powered CX platforms with integrated voice, chat, and digital channels.
Unified Communications as a Service (UCaaS)
Streamline calling, conferencing, and collaboration across devices and locations with Webex Calling and Zoom Phone platforms.
Conversational AI & Chatbots
Using Amazon Lex, Bedrock, and integrated LLMs to power smart IVRs, chatbots, and agent assist tools.
Integrations & Automation
Seamlessly connect your CX platform to CRMs, ITSM tools, WFM systems, and custom APIs.
Migration & Modernization
Expert-led migrations from on-prem call platforms (e.g., CUCM, UCCX) to cloud environments with minimal disruption.
Ongoing Optimization
Post-launch tuning, reporting enhancements, cost monitoring, and self-service containment improvements through Aegis CX.
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Strategy That's Built to Deliver
Our solutions are designed by engineers—not just sold off a line card. Every project we take on is scoped to business impact, operational readiness, and long-term scalability.
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Integration, Not Isolation
We focus on building infrastructure that plays well with your existing tools and teams. APIs, telemetry, automation, and policy alignment are part of every design—not afterthoughts.
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Delivered With Operational Discipline
We don't just design - we deploy, document, validate, and support. Our co-managed services ensure your infrastructure stays secure, current, and optimized as your environment evolves.
We offer a partnership that places your business outcomes at the forefront.
Our blend of technological expertise and a keen understanding of diverse business landscapes makes us the ideal choice for those seeking not just a service provider, but a growth enabler.
