Managed IT Solutions | Engineered, Delivered, and Operated by Experts
Outcome-Focused Services to Reduce Risk, Accelerate Progress, and Extend Operational Capacity
Modern IT organizations face pressure to deliver more with less—faster outcomes, fewer incidents, and seamless digital experiences. But legacy architectures, fragmented tools, and constrained teams often create roadblocks to progress.
Intelligent Visibility’s Managed Solutions are built to bridge that gap. We deliver high-impact services across network infrastructure, customer experience, security, and observability—each scoped to support your environment, your business goals, and your pace of change.
Aegis CX – Modern Contact Center as a Service
Our cloud-native CX solution built on AWS Connect. Delivered with AI-powered agent assist, omnichannel routing, real-time observability, and automated workflows.
Use Cases: Replace legacy platforms like UCCX, deploy AI IVR, improve customer satisfaction, scale with demand.
Secure Branch Edge, LAN, and WiFi delivered as a Service
We design, deploy, and operate high-performance branch networks built on best-of-breed tech stacks from Arista and CATO without the high CAPEX normally associated with branch tech stack refreshes.
What’s included:
- High availability and secure SASE Edge
- High-performance campus LAN switching
- High-performance WiFi
- Optional - Unified Communications infrastructure
- Optional - Private 5G Infrastructure
SSOTaaS – Single Source of Truth as a Service
Built on NetBox, our SSOTaaS provides clean, real-time infrastructure data to drive automation, observability, and risk reduction.
Includes:
- ITAM, IPAM, DCIM, and CMDB normalization
- Automated discovery + human validation
- Integrations with Ansible, ServiceNow, CI/CD pipelines
- Fully hosted and co-managed by our team
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Outcome Driven Approach
Our managed solutions are tied to business impact - not licenses or headcount. Whether it's improving CX SLAs, accelerating ticket resolution, or enforcing edge security, we focus on results.
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Built on Proven Platforms
We bring deep expertise across best-of-breed technologies—AWS, CATO, VeloCloud, Arista, NetBox, Zscaler, LogicMonitor, and more. We don’t resell tools—we make them work together.
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Integrated and Co-Managed
Our services operate alongside your team. We handle the complexity of design, deployment, and day-to-day management—so you stay focused on strategy.
Who We Help
Our Managed Solutions support IT leaders across industries:
- Enterprises replacing technical debt with scalable platforms
- Healthcare and regulated orgs requiring audit-ready operations
- SaaS and cloud-native teams scaling infrastructure and CX globally
- Hybrid workforces requiring secure, reliable access everywhere
