Simplifying Complexity: Your Path with Managed Services and NaaS

Introduction: The Modernization Challenge Recap

Throughout this series, we've explored the transformative technologies reshaping campus and edge networks. SASE and SD-WAN provide secure, optimized connectivity for distributed users and cloud applications. Multi-Gigabit Ethernet and Wi-Fi 6E/7 deliver the high-performance bandwidth needed within the modern campus to support demanding applications and device density. Intelligent platforms like Arista CloudVision leverage AI/ML for proactive management and troubleshooting.

While these technologies offer powerful solutions to modern challenges like hybrid work, cloud integration, and IoT proliferation, they also introduce significant operational complexity.⁴ IT teams are now faced with managing hybrid environments spanning on-premises data centers, multiple public clouds, and numerous edge locations. They must integrate and operate diverse technologies from vendors like Arista and CATO Networks, ensure robust security across an expanded attack surface, continuously optimize performance, and control escalating costs.⁵⁴ Tool sprawl and data silos often persist, hindering unified visibility and efficient operations.⁴ The core challenge shifts from acquiring capable technology to effectively operating and realizing the full value of that technology amidst this complexity.

Intelligent Visibility's Co-Managed Approach: Aegis Managed Services

Recognizing that many internal IT teams are stretched thin or lack deep specialization across all these new domains, Intelligent Visibility offers Aegis Managed Services. Crucially, this is delivered via a co-managed model, designed as a partnership to augment, not replace, your internal capabilities.⁴ Our US-based experts work alongside your team, integrating into your workflows and providing targeted expertise where needed.

The Aegis suite addresses key operational burdens across your campus and WAN infrastructure ⁵:

• Aegis PM (Performance Monitoring & Observability): Provides full-stack, proactive monitoring across network, infrastructure, cloud, and applications. We leverage best-of-breed platforms (including native tools like CloudVision and partner platforms like LogicMonitor ⁵⁰) combined with our custom toolchain. Our experts actively tune alerts, reduce noise, build custom dashboards, and deliver actionable performance insights, solving the problem of alert fatigue and ensuring issues are identified before they impact the business.⁴⁹

• Aegis IR (Incident Response & Remediation): Offers 24/7 incident detection, expert-driven triage (Tier 1/2/3), and remediation support. By leveraging platform intelligence (like CV-CUE's root cause analysis) and our run books, we significantly reduce Mean Time to Resolution (MTTR) and minimize business impact from outages.⁵¹ This solves the challenge of providing round-the-clock expert response.

• Aegis CM (Configuration Management): Assists with or fully handles Moves, Adds, Changes, and Removals (MACRs), policy updates across multi-vendor environments (Arista, Cisco, CATO, Palo Alto, etc.), configuration backups, drift detection, and rollback planning.⁵² This ensures configuration consistency, enforces governance, and frees your team from repetitive change execution.

• Aegis LM (Lifecycle Management): Proactively manages the software and firmware lifecycle for your critical network and security infrastructure. We track vendor releases, analyze CVEs for relevance and risk, prioritize patching, and manage the upgrade process across platforms like Arista EOS, CATO OS, Cisco IOS, PAN-OS, etc..⁵³ This mitigates security risks associated with outdated software and simplifies compliance efforts.

Our focus is strictly on infrastructure (networking, security, cloud, observability), not end-user support or application development.⁵⁴ We develop a custom operational playbook for each client, ensuring our services align perfectly with your environment, tools, and processes.⁵⁴ Aegis allows organizations to strategically offload demanding operational tasks and gain specialized expertise, enabling internal teams to focus on higher-value initiatives while maintaining full control and visibility.⁴

The Ultimate Simplification: Aegis NaaS

For organizations seeking the maximum simplification of their branch and edge network operations, Intelligent Visibility offers Aegis NaaS (Network-as-a-Service).⁵ This is a fully-managed, outcome-based service that delivers a modern, secure, and high-performance network without the associated CapEx or operational overhead.

Aegis NaaS is built upon ⁶:

• Best-of-Breed Technology: Utilizes Arista Networks for enterprise-grade campus LAN (wired/wireless) and CATO Networks for converged SASE/SD-WAN and Zero Trust security.

• Complete Lifecycle Management: IVI handles everything from initial site surveys, design, procurement, and deployment (including carrier coordination) to ongoing 24/7 monitoring, management, support, patching, and technology refreshes.⁶

• Predictable OpEx Model: The entire service is delivered via a subscription, typically based on the number of sites or users, eliminating large upfront investments and unpredictable refresh costs.⁷

• Integrated Security & Performance: SASE principles (ZTNA, FWaaS, SWG via CATO) are built-in, ensuring robust security by default. The combination of Arista's campus performance and CATO's optimized WAN ensures a high-quality user experience.⁶

• Retained Visibility & Control: Despite being fully managed, clients retain deep visibility through shared dashboards, real-time telemetry access, and open APIs. Security policies are co-developed to align with business requirements.⁴

Aegis NaaS is ideal for organizations with numerous branches or edge locations (e.g., retail, healthcare, manufacturing) that want to standardize on best-of-breed technology and offload the entire network lifecycle.⁶ It transforms networking from a complex capital investment and operational burden into a consumable service focused on delivering business outcomes.⁴

The Role of Professional Services in Service Adoption

Whether choosing the co-managed support of Aegis Managed Services or the fully-managed Aegis NaaS solution, the journey begins with Intelligent Visibility's Professional Services (PS).⁹ Our PS team lays the foundation for a successful service engagement by ⁶:

• Conducting thorough assessments of the current environment and business requirements.

• Designing the optimal solution architecture – whether it's integrating Aegis support into an existing environment or architecting a complete NaaS deployment.

• Providing platform comparisons and vendor evaluations if needed.

• Developing detailed migration plans and cost models.

• Overseeing the initial deployment, integration (e.g., ITSM, SIEM), and handover to the managed services team.

This initial expert engagement ensures that the chosen service model is correctly scoped, designed, and implemented, setting the stage for long-term operational success and value realization.⁹

Conclusion: Your Path to a Modern, Managed Network

Modernizing campus and edge networks involves navigating a complex landscape of powerful but demanding technologies like SASE, SD-WAN, mGig, and Wi-Fi 6E/7. While these solutions offer immense potential, managing them effectively requires specialized expertise, significant resources, and a unified operational approach.

Intelligent Visibility provides a clear path forward through its tiered service offerings:

• Professional Services: Expert guidance for strategy, design, and implementation.⁹

• Aegis Managed Services: A co-managed partnership providing targeted expertise and operational support for performance monitoring (PM), incident response (IR), configuration management (CM), and lifecycle management (LM) across your infrastructure.⁵

• Aegis NaaS: A fully-managed, outcome-based Network-as-a-Service for the branch/edge, built on best-of-breed Arista and CATO technology, eliminating operational burden while ensuring performance and security.⁴

Intelligent Visibility Aegis Service Offerings

By partnering with Intelligent Visibility, organizations can confidently embrace modern networking technologies, simplify complexity, and transform their IT infrastructure from a cost center into a strategic business enabler.

Ready to simplify your network complexity? Contact Intelligent Visibility today for a consultation to explore how our Professional Services, Aegis Managed Services, or Aegis NaaS can accelerate your campus and edge modernization journey.